Thanks for shopping at Board's Northern Nectars.
Once your order has been placed Board's Northern Nectars will contact you with an invoice total and ask for your credit card details.
Packages will NOT be sent until payment has been received. Customers are obliged to pay within three days of placing the order. Board's Northern Nectars will provide you with one additional day (that's four days total). If payment has not been received on the fourth day, the transaction will be cancelled.
If you are having issues with any other aspect of the transaction, please do not hesitate to contact us. We will work with you to accommodate your needs.
All orders will ship within 3-5 business days from the date of payment. All packages will be sent via Canada Post with a minimum charge of $12. Beyond the $12 minimum fee all shipping amounts stated on this site are approximate. When shipping overseas, customs can delay packages by up to 6 weeks. This doesn't happen often, but it can happen.
If you are not entirely satisfied with your purchase, we're here to help.
You have 30 (change this) calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping on Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please contact us.